Tony - Franchisee
"In my dealings with David I found him courteous, helpful and very professional. He was prepared to offer guidance as well as legal advice and I felt comfortable to be guided by him. I would be pleased to recommend him to other franchisees and small business owners."
As the spokesperson for the XXX Action Group, I want to express our thanks and gratitude for your guidance and professional advice throughout the dispute with our franchisor. Your reputation caused the other side's solicitors to caution their client against rash actions (we have a copy of the relevant letter) and was crucial in bringing the matter to a fairly rapid conclusion. Based on your advice, we were able to negotiate a more than favourable Renewal Franchise Agreement without doing serious damage to the franchisor/franchisee relationship. We have, in fact, reformed into the XXX Franchisees' Association with the blessing and co-operation of our franchisor. Not many solicitors would have the insight and experience to be a major part of such a very successful outcome.
We chose well when we chose you.
Maureen - Franchisee: Group Advice
“I came to David Bigmore & Co. while experiencing significant difficulties with my franchisor. When the situation was bleak and frustrating, David’s vast experience and expertise was most reassuring and combined with professionalism & intelligence produced an outcome that I was very happy with.
David Bigmore is an exceptional lawyer and you can rest assured that you are dealing with the best."
Ex Franchisee of a major well-known nationwide chain of shops
"David was very efficient and knowledgeable when we needed his firm to help us set up our first Franchise Association. Not only did he offer advice and guidance on how to establish the Association and have it accepted by the franchisor but also helped with a draft letter and, importantly, our first Association Constitution. We needed to work at pace and David certainly delivered this. Since this time our negotiations with our franchisor have become easier, quicker and more effective. I would highly recommend any new franchisee to speak to David for advice on any matter concerning franchise."
Mark Hopton - EE Franchisee and Chairman of EE Franchise Association
“David Bigmore has been quite simply the best lawyer I have ever encountered. He is a real expert in his field and has a superb manner with Clients in what can sometimes be a difficult commercial environment .
He has done excellent work for myself and close colleagues. In my case he helped me to successfully negotiate my way out of a failing business, minimising my costs in a fast but highly professional manner. Just what I required at the time. He is highly responsive and a great communicator, a true consultant not just a highly knowledgeable technician. I would have no hesitation in recommending David as a top Lawyer in his field with a wealth of experience and someone who it is a pleasure to do business with…”
Robert – An ex-Franchisee
Tim: Franchisee: Chairman of a BFA Full Members’ Franchisee Association
"I thought that your service was excellent. The report that you provided was at least as you had said that it would be and very probably took you longer than you had allowed for in your fees. I cannot remember exactly but I think that you made sure, at short notice, that we got the report in a timely manner just before (or maybe during?) the festive season last year. This enabled us to have productive discussions with the Franchisor."
"After twenty years in international finance I needed a change. I had found an interesting franchise in which to invest but given the stories I had heard of franchise contracts that - once signed - were impossible to get out of, I wanted an expert legal opinion on the document. The process of going through the contract clause-by-clause during my conference call with David Bigmore was illuminating and educational. As he covered the different sections of the contract he compared "my" contract to standard practice in the industry and gave an incisive commentary on the legal validity or relevance of each clause. At the end of our discussion we concluded that the contract for this particular franchise was fair and reasonable so I went ahead and signed. Going by my own experience, few potential franchisees seem to seek an informed professional view on the document they sign. That amazes me given that in some cases franchise contracts contain clauses that have hugely unfavourable implications for the franchisee, such as multi-year lock-ins. With that in mind, I consider David's fees to be money very well spent."
Dan - New Franchisee: Individual Advice
"I would highly recommend David Bigmore if you are in any dispute or difficulties with your franchisor. David acted for a large group and he was patient, professional, knowledgeable and organised. His experience in this area is without doubt what helped our group to a very happy ending. I feel that simply adding his name to our letters made a difference.
Thanks for the excellent service and for not blinding us with legal terms and endless paper."
D - Happy ex Franchisee: Group Advice
Mike - Franchisee: Group Advice
"David Bigmore has acted for myself and other members of my franchise group for some time now, and I have always found his advice to be extremely helpful, concise and accurate. I would have no hesitation in recommending him to others."
Ian - Ex Franchisee
"Having bought a franchise my wife and I soon realized that the levels of expectation set by our Franchisor were totally unrealistic. Our first solicitor was unable to make any progress against the Franchisor’s solicitor, despite our having, what we felt, were significant grounds about having been induced into an agreement on false data. Our health was suffering with the pressures. We then turned to David for advice. His thorough understanding of the law in this area, coupled with his technique of examining every scrap of documentation rigorously and even his knowledge of the Franchisor’s solicitor confirmed our belief that we had an excellent case and an excellent representative! After his intervention the Franchisor’s solicitor retreated and we no longer have to worry about threats from the franchisor. Our health has improved and we thoroughly recommend David for his professional, friendly and sympathetic manner – and his ability to deliver!"
"David Bigmore rescued me from a firm of Solicitors who claimed to have Franchise knowledge and who were acting for me as a wronged Franchisee. It was immediately obvious that David Bigmore was extremely knowledgeable in all areas of Franchise Law which gave me great confidence. He is also approachable, quick to respond and his fees are fair. I would have no hesitation whatsoever in recommending him to others.
Thank you very much David for all your help and for giving me peace of mind."
Mike Bailey – ex Franchisee: Group Advice
"David handled my situation in a calm, considerate and highly professional manner, bringing a steady hand to the tiller just when it was required. He took considerable personal interest in my case from the outset and followed the whole process through to a favourable conclusion. I have no hesitation in recommending franchise solicitors David Bigmore & Co to anyone thinking of becoming a franchisee or franchisees who have made the leap and found all is not as it should be."
"David Bigmore acted on behalf of myself Adam Farnsworth in relation to a dispute. His professional approach and amiable manner eased tension and inspired confidence. I was at all times kept fully informed and the whole process was completed with speed and efficiency. I would have no hesitation in recommending David Bigmore."
Adam Farnsworth – ex Franchisee: Group Advice
"I wish to thank David for all his help and advice when he acted on my behalf during a franchisor / franchisee dispute case. David's advice was friendly, professional and explained in a helpful way which was clear to understand. I would highly recommend David Bigmore & Co. to anyone in business or franchising."
Gary McCarty - ex Franchisee
"David Bigmore is a no nonsense solicitor who acted on our behalf in a franchisee/franchisor dispute. David was extremely professional more than efficient and didn't baffle us with "legal jargon" and he achieved the best possible outcome for our situation so let us take this opportunity to thank you and your secretary Chris in achieving what we set out for."
Cherylee & Andre Van-Es - ex-Franchisees
"The service I received from Mr Bigmore was prompt to the point, and highly efficient. David certainly knows his stuff and was worth the money, I highly recommend him if you are looking at a franchise or having difficulties with your current franchisor."
Mike Oldfield - ex-Franchisee Sheffield Paving Solutions
"David Bigmore personally acted on my behalf in a franchise dispute. From the outset he displayed great professionalism and imparted a wealth of knowledge, keeping me informed at all times whilst guiding me through this potential minefield.
To this end I would have no hesitation in recommending David Bigmore & Co. to anyone who is looking to purchase a franchise or indeed is involved in a dispute, as you can be assured that you will be in extremely capable hands."
Felix Compas - ex- Franchisee
“With regards to the service given by yourself, we would very much recommend you to anyone else going through a similar situation as we found ourselves in. The facts were clearly laid out to us along the way, with no pressure from you in regarding which way we should go – the decision was left to us, with the pros and cons of each choice made clear. You explained everything in terms that we fully understood and were always approachable and efficient, always returning our phone calls and emails quickly. In what was a very stressful and worrying time for us, we are very glad that we had you to support us and to take advice from. Your knowledge and experience of situations like ours was second to none, and invaluable to us.
Please do stop by and visit us if you are ever in the area, as it would be nice to speak to you again."
Mandy and Barry Cook – ex Franchisees
“Thank you very much for your help and guidance, it has been invaluable and we know that some franchisees who have tried to go it alone (or not sought specialist advice) have encountered difficulties – you may be hearing from some of these! “
As a new comer to buying a franchise business I was extremely concerned that I understood the ins and outs of the contract I was getting into. David was very helpful, he read the contract fully and made many suggestions to changes which not only myself but the company I was buying the franchise from were very grateful for. His comments were invaluable. I have been in business for nearly 2 years now and never had cause to worry about the contract I entered into. Thank you.”
“I approached David Bigmore Solicitors as I required a solicitor who specialised in franchise agreements. David was extremely knowledgeable and provided his advice without the use of legal jargon. The meeting was invaluable as the advice he gave me meant that I was able to reconsider my options and since when I have decided not to proceed with the franchise. David highlighted important things for me to consider before signing and gave a balanced view. I would highly recommend David Bigmore Solicitors if you are considering purchasing any franchise.“
Danielle – Prospective Franchisee
“I would like to take this opportunity to thank David for his very highly professional service. David has handled my dispute with a personal touch always understanding my position. You will definitely be put at ease with David's demeanour. His guidance has been extremely helpful. I would have no hesitation in recommending David Bigmore & Co. Many thanks“
“David Bigmore has acted for myself and other members of my franchise group for some time now, and I have always found his advice to be extremely helpful, concise and accurate. I would have no hesitation in recommending him to others.”
Mike G: Group Advice
"I have been extremely happy with the services provided by David Bigmore and Co. The situation I found myself in after 10 months of trading my franchise was very stressful, and I was very distressed when I first made contact with David, but soon I felt relieved as my case couldn't have been in better hands. He explained what was going on at each step, left no stone unturned, and the outcome was successful he really knows what he's talking about!!"
"Having dealt with another solicitor before turning to David Bigmore, and from my knowledge of the enquiries that my fellow unhappy franchisees had made with solicitors up and down the country, I can say that the thing that sets David apart from the others is that he does not immediately assume that the franchisor has the upper hand. Right from my first dealings with David, he reassured me that I had rights as a franchisee and that there was a way forward. Other solicitors appear to lack the expertise and interest in taking on the case of a franchisee against the franchisor. David is available to talk to (in plain English) and he has a no nonsense approach to getting things sorted out. I would highly recommend David to any franchisee who feels that things are not right with their franchisor."
Carole: Group Advice
Paul and I would like to express our thanks and appreciation of a First Class and professional service. We’re almost back in business! With sincere thanks “
Angie and Paul - Franchisee Dispute
"I would have no hesitation in recommending the services of David Bigmore. He is very easy to deal with and extremely thorough, knowledgeable and efficient."
Colin Burbidge - The Lancashire Wine School
“David provided just the service I required. He highlighted the potential consequences behind some of the contract clauses that I would not have otherwise considered. This allowed me to negotiate for a more satisfactory contract. David's expertise in the field of franchising is clearly substantial. All business with David was conducted by email and telephone. This did not impact the effectiveness of the relationship, indeed it was far more expedient since it saved me considerable travel time.“
"David Bigmore rescued me from a firm of Solicitors who claimed to have Franchise knowledge and who were acting for me as a wronged Franchisee. It was immediately obvious that David Bigmore was extremely knowledgeable in all areas of Franchise Law which gave me great confidence. He is also approachable, quick to respond and his fees are fair. I would have no hesitation whatsoever in recommending him to others Thank you very much David for all your help and for giving me peace of mind."
Sue - ex Franchisee
Howard Winn-Moon – Tristar Worldwide Chauffeur Services Franchisor
"I believe, simply having your name at the end of the emails you sent to the franchisor on our behalf set the wheels in motion to securing a successful conclusion for franchisees and, in particular for those of us with a less favourable FA. The support of the other franchisees together with [xxxx’s] cunning and supreme negotiation skills were the other essential ingredients, which ensured an excellent outcome for everyone. Many thanks for all your help."